Privacy Policy for Terra Sculpt
Terra Sculpt is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online platform, engage with our services, or contact us. As a landscaping and garden design company, we showcase our portfolio and attract new clients through this service.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information You Voluntarily Provide: This includes name, email address, phone number, physical address, and any details you provide when requesting a quote, submitting inquiries, or otherwise communicating with us. This information is essential for us to provide bespoke garden creation, rooftop and vertical garden installations, sustainable landscape architecture, water feature design and construction, garden lighting, irrigation systems, plant selection and procurement, and ongoing garden maintenance services.
- Technical Data and Usage Information: When you access our online platform, we may automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visits. This helps us understand how our portfolio is being accessed and improve user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Our Services: This includes responding to your inquiries, providing quotes for our landscaping and garden design services, scheduling consultations, planning projects, and fulfilling contractual obligations.
- To Communicate with You: Sending updates about your projects, service notifications, and relevant information about our offerings.
- To Improve Our Service: Analyzing website usage to understand trends, enhance user experience, and optimize the presentation of our garden design portfolio.
- For Marketing Purposes: With your consent, we may use your contact information to send you promotional materials about our new services or special offers specifically related to bespoke garden creation, sustainable landscape architecture, or other relevant landscaping solutions.
- To Comply with Legal Obligations: Meeting any applicable legal or regulatory requirements.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share data with third-party service providers who perform services on our behalf, such as IT support, CRM systems, or analytics providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We regularly review our security procedures to consider new technologies and methods.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our online platform may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Terra Sculpt
18 Maxwell Road,
#09-10 Maxwell House,
Singapore, Central Region, 069114
Singapore